This article describes the basic steps to begin troubleshooting xanh screen errors by analyzing minidump files in Windows 10.

Summary: This article describes the basic steps to begin troubleshooting blue screen errors by analyzing minidump files in Windows 10.See less This article describes the basic steps lớn begin troubleshooting xanh screen errors by analyzing minidump files in Windows 10.




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Installing the WinDbg Tool

Follow these steps to install the WinDbg Tool in Windows 10: Click the Get (or Install/Open) button. Click xuất hiện Microsoft Store in the popup dialog box. Click the Install button.

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Once installation is complete, click Launch.

Analyzing Dump Files

Follow these steps to mở cửa and analyze a Dump tệp tin in Windows 10: Click Search in the Taskbar and type WinDbg, Right-click WinDbg and select Run as administrator.

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Click the File menu. Click Start debugging. Click Open Dump file.

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Select the Dump file from the thư mục location – for example, %SystemRoot%Minidump. Click Open. Opening a Dump file may take several minutes. The progress bar is a handy indicator. In the run command, type !analyze -v & press Enter.

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Keep an eye on the progress bar until the analysis is complete (large Dump files may take a long time). WinDbg will display the results of the analysis for review. Researching the results will lead to further troubleshooting steps và potentially reveal the cause of the error.

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Using the Driver Verifier tool to Gather Information

Approximately 75% of xanh screen errors are caused by driver issues. The Driver Verifier tool runs in real-time khổng lồ examine the behavior of installed drivers. The driver verifier manager is built into Windows and is available on all Windows PCs. Follow these steps to start the driver verifier manager: Click Search in the Taskbar and type CMD in the field. Right-click Command Prompt và select Run as administrator. Type Verifier at a command prompt. You can specify which drivers you would like to verify. The verify tool adds all drivers associated khổng lồ the driver being verified as it runs, so try and verify the smallest number of drivers as possible. For more information, see Driver Verifier.

WinDbg is a Microsoft tool. For more information on usage, see the following Microsoft articles:
Cause
Causes for blue Screen Errors vary. Hardware failures or software corruption are possible.
Resolution


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Troubleshooting with WinDbg is an excellent way khổng lồ begin software troubleshooting when hardware failures have been eliminated.

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Affected product

Operating Systems